All of our news

VIPSmart Arrives in Tenerife

    Tenerife, 12th April, 2016.

    Tenerife, 12 April 2016.- VIPSmart, Grupo Vips' innovative restaurant brand, has opened its first restaurant in Tenerife under a franchise agreement. The Siam Mall at the southern end of the island was chosen for the location of this cutting edge concept which offers the best of VIPS restaurants in a fast atmosphere.

    People in Tenerife can now enjoy the most iconic dishes from the renowned VIPS cafeteria-restaurants such as their Vips club sandwich or pancakes with whipped cream with extended non-stop opening hours from 10:00 a.m. to 11:00 p.m. Sundays to Thursdays and on holidays, and until midnight on Fridays, Saturdays and holiday eves.

    The VIPSmart concept was created in 2010 by Grupo Vips, the leading food service company in Spain, to complete the offer provided by its casual dining chain VIPS, the original brand and the company's flagship.

    With the new restaurant in Tenerife, VIPSmart now has 20 restaurants in Spain (17 franchises and 3 internally owned) in addition to the 95 VIPS locations (82 internally owned and 13 franchises) throughout Spain. With this opening, there are now five Grupo Vips establishments on the Canary Islands which also has two VIPS restaurants, one Ginos and one Starbucks in Las Palmas de Gran Canarias.

    The new VIPSmart has meant the creation of 14 jobs and occupies a total surface area of 288m 2 with the capacity for 162 diners.  

    The restaurant is being opened by a franchisee who is again betting on the brand. The new restaurant-cafeteria in Tenerife is his third VIPSmart franchise as he already has one in the C.C. Aqua mall in Valencia and one in the C.C. La Vital in Gandía.


    VIPSmart: the best of VIPS but in fast-food style

    VIPSmart is the Vips fast casual offer which combines the quality of the original brand's casual dining with the advantages of the speed and prices of fast food restaurants.

    In other words, VIPSmart is a VIPS without table service (customers order at the counter and wait at their tables until their food is ready for pick-up) and a menu that is shorter yet maintains the quality of the ingredients used in each VIPS dish, which is cooked to order and served on real dishes in restaurants with a modern and comfortable decor, free Wi-Fi and extended opening hours.

    VIPSmart customers benefit from the speed offered by this model and an average bill of less than €10. Plus, there's a kid's menu for €5.95.  It also has an all-new offer for people with coeliac disease which includes the most famous dishes such as the Vips club sandwich and a kid's menu at the same price as the original yet gluten-free.

    The VIPSmart offering is based on a selection of the most successful VIPS restaurant dishes and includes a selection of salads, appetizers, sandwiches, hamburgers, desserts, a kid's menu and gluten-free dishes.

    Visitors may try the famous Vips club sandwich, Manhattan hamburger, croquettes, pancakes with whipped cream or brownies at a price that is slightly lower than at VIPS cafeteria-restaurants yet with the same quality.

    VIPSmart dishes are made with the best ingredients such as 100% Galician beef without any additives or preservatives just as is used to prepare all of the chain's hamburgers. Plus, all of the dishes are made to order and served with a meticulous presentation on real dishes with real silverware.

    VIPSmart also offers the "always full" option meaning customers can fill up on their soft drinks as often as they wish for free.

    Plus, VIPSmart offers frozen yogurt for dessert which can be customized with a variety of toppings customers can choose from.

    The VIPSmart brand was recognized with the international "CIR Award" 2011 as the best innovative European restaurant concept of the year in the snacking category.


    All of the benefits of Club VIPS on your cell phone

    Customers at the new VIPSmart in Tenerife may enjoy all of the opportunities for free offered to members of Club VIPS, the pioneer and unique loyalty program in the sector.


    Club VIPS was born 18 years ago and became the first major multi-brand restaurant loyalty club in Spain. In April 2015, Club VIPS again revolutionized the food service sector in Spain by going mobile with the launch of the Club VIPS app.


    The new Club VIPS App, which is free and available both for iOS as well as Android, is designed to take advantage of Club VIPS in a simpler and more convenient way. It also offers exclusive services such as EuroVIPS and special mobile offers, geolocation, a Wi-Fi button to surf the web for free at more than 350 restaurants, the Club VIPS coin purse so guests always have money available and can send money to others and the possibility of ordering from a phone and paying faster with just a click.


    A Commitment to Franchising

    This new opening is the result of Grupo Vips' strong commitment to boost its expansion through trustworthy franchisees since mid-2013. With more than 45 years of experience, Grupo Vips is the leading company in the food service sector in Spain and operates more than 350 locations.

    The franchise development project continues to grow with the company currently operating a total of 49 establishments under the franchise system: 13 Vips, 17 VIPSmart and 19 Ginos.


    The new VIPSmart Tenerife location


    C.C. Siam Mall, exit 28

    Southern Motorway

    38670, Adeje, Santa Cruz de Tenerife

    Telephone: 922793449

    Opening hours:

    Sundays to Thursdays and holidays from 10 a.m. to 11:00 p.m.

    Fridays, Saturdays and holiday eves from 10 a.m. to midnight


    About Grupo Vips:

    Grupo Vips is one of the leading multi-brand and multi-format groups in the food service and retail sector in Spain. It includes restaurants, cafés and shops. The company manages a total of 6 well-known chains it either owns or operates under franchising agreements: 4 internally-created brands with Vips (café-restaurant and shop), VIPSmart, GINOS and The Wok as well as 2 of international fame: Starbucks Coffee and Fridays. Since 2001, Grupo Vips is the sole and exclusive partner of Starbucks Coffee, the world's coffee leader, licensed to develop the brand in Spain and Portugal. On the other hand, it has an exclusive licensing agreement with Fridays, the top casual dining chain in the United States, to operate the brand in Spain. Moreover, the group has three unique restaurants: Rugantino `Casa Tua´, Tattaglia and Lucca. The company manages a total of 350 locations serving more than 120,000 customers a day. It runs a pioneer and restaurant sector-leading loyalty program, Club VIPS, with more than 2,000,000 members throughout Spain.  The app, which is unique in the market and was launched at the end of April 2015, has already been downloaded more than 300,000 times. Grupo Vips is a private equity company which was founded in 1969. Goldman Sachs Capital Partners V acquired 30% of the company in 2006. Grupo Vips employs 8,700 people and ended fiscal year 2014 with 350 million euros in turnover

    Follow us on: Facebook, Twitter, YouTube, Instagram.