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VIPS Smart opens its first restaurant downtown Madrid

    Madrid, 3rd May, 2017.

    Madrid; May 3, 2017 – VIPS Smart has just opened its first restaurant downtown Madrid. It’s an innovative concept that offers the essence of VIPS restaurants in a fast environment.

    VIPS Smart is the VIPS “fast casual” option. It consists of a selection of the most iconic VIPS dishes with the same quality yet faster service from a counter. It offers sandwiches, hamburgers, salads, pizzas, appetizers, pancakes, shakes, desserts, a kid’s menu and gluten-free dishes cooked to order and served with a meticulous presentation.

    With an open kitchen and non-stop service from 9:00 to midnight (until 1 a.m. on Fridays and Saturdays), this VIPS Smart provides a cozy and modern setting with a lot of natural light from the large street-view windows, connectivity tables to charge mobile devices, free high-speed Wi-Fi and free soft drink refills.

    The all-new VIPS Smart, which created 20 jobs, is located at number 93 on Calle Santa Engracia and has a surface area of 184 m2 with the capacity to host 110 customers between its dining room and extensive terrace.

    “Taking our VIPS Smart offering for the first time ever to the center of the city where the VIPS brand was born is a very important milestone for us”, said María Jesús García, General Manager of VIPS “our VIPS fast casual format is being very well-received by our customers. We are right in the middle of our expansion as the leader of the segment and with above-market growth over the last four months”, she added.

    The VIPS Smart expansion model is mixed as it is growing through internally-owned openings, as is the case of the all-new VIPS Smart on Santa Engracia street, as well as under franchise agreements. Currently, the VIPS Smart brand is being operated via 18 franchises in 11 Spanish provinces in addition to 4 internally-owned premises, all in Madrid.

    The VIPS family is currently comprised of 22 VIPS Smart, 96 VIPS restaurants and 22 VIPS Shops.


    All of the benefits of Club VIPS on your cell phone

    Customers at the VIPS Smart Santa Engracia can enjoy all of the opportunities for free offered to members of the emblematic Club VIPS, a pioneer and unique loyalty program in the sector, and the Club VIPS App such as EuroVIPS and special mobile offers, geolocation, a Wi-Fi button to surf the web for free at all Grupo Vips locations, the possibility of ordering from a cellphone and paying faster with just a click in addition to the Club VIPS coin purse so guests always have money available and can send money to others.



    VIPS Smart Santa Engracia

    C/ Santa Engracia, 93

    28010 (Madrid)

    Telephone: 910502756


    About VIPS:

    VIPS is a Spanish restaurant and retail chain that belongs to Grupo Vips. It operates under three formats, offering a cafeteria-restaurant service combined with a retail shop, only the restaurant service without a shop and the quick service version, VIPS Smart, with a selection of the most iconic VIPS dishes without table service and at a more affordable price. The VIPS concept is known for its extended opening hours and for opening 365 days a year. The VIPS shop is an additional space adjacent to the cafeteria-restaurant where consumers may purchase national and international press, the latest books, CDs and films, and various food and gift products for all tastes. The extended opening hours at VIPS shops, which are open 365 days a year, are perfect for those who have limited free time. With a history of more than 45 years and a total of 118 locations throughout Spain (96 VIPS and 22 VIPS Smart), VIPS is a reference in the country's food service and retail sector.

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    About Grupo VIPS:

    Grupo Vips is one of the leading multi-brand and multi-format groups in the food service and retail sector in Spain. It includes restaurants, cafés and shops. The company manages a total of six well-known chains it either owns or operates under franchising agreements: VIPS (cafeteria - restaurant and shop), VIPS Smart, Ginos, Fridays and Starbucks Coffee in Spain, Portugal and Andorra, with wagamama just joining them. Moreover, the group has a premium sandwich, salad and take-away product factory, BSF. The company manages a total of 350 locations serving more than 120,000 customers a day. It runs a pioneer and restaurant sector-leading loyalty program, Club VIPS, with more than 1,000,000 members throughout Spain.  The App, which is unique in the market and was launched at the end of April 2015, has already been downloaded more than 700,000 times. Grupo VIPS is a private equity company which was founded in 1969. Seventy percent of Grupo VIPS shares are held by majority shareholders and founders, led by the Arango family, and 30% are held by the ProA Capital fund. Grupo VIPS employs more than 9,300 people and ended fiscal year 2015 with 377.6 million euros in turnover.


    More information at:

    Grupo Vips press room -

    Discover the Club VIPS App at