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Do you have any requests, suggestions or comments about Grupo Vips or any of our brands?

This area is for you. We'll answer you as quickly as possible.

Type of Request*

Name*

Last Name*

Telephone

Email*

Type

Suggestion or complaint

Other

Club VIPS Nº

Subject*

Message*

BASIC DATA PROTECTION INFORMATION

DATA CONTROLLER

Sigla, S.A. (hereinafter, “Sigla” or the “Data Controller”).
Registered address: Paseo de la Castellana, 280 in Madrid.
Contact: legal@grupovips.com.
Data Protection Officer Contact: oficinaprivacidad@grupovips.com.

MAIN PURPOSES

To handle requests (incidents, suggestions, complaints, claims, press contact, corporate responsibility ideas, ethics channel and information on our franchises) sent by the user, under the scope of responding to user requests.
To manage the Corporate Social Responsibility inbox under the scope of responding to user requests.
To receive complaints through the Ethics Channel. To fulfill legal obligations.

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RECIPIENTS

We shall share the information with all other Grupo Vips entities and, as applicable, Grupo Vips franchisees, as applicable, to process the user’s request.

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RIGHTS

You may access, rectify, delete and/or oppose certain processing, as well as exercise your right to limit processing and portability.To exercise your rights, you may contact us via email at: oficinaprivacidad@grupovips.com.

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CONSERVATION CRITERIA

Sigla will save your information while it manages the request sent, blocking the data thereafter and deleting it once the prescription period for any possible court and out-of-court actions that could arise has passed.

ADDITIONAL INFORMATION

You may request additional information via the following link

By clicking on the “I AGREE”, I grant my consent so Sigla may process my data in relation to this request.